Privacy Policy

1. Introduction

FANTASTIC GADGET REPAIRS LTD ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide to Us

• Contact information (name, email address, phone number)
• Address and location information
• Device information for repair services
• Communication preferences
• Any other information you choose to provide

2.2 Information We Collect Automatically

• Technical data including browser type and version
• Usage data about how you use our website
• Device data including hardware, operating system
• Location data (with your consent)

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our repair services
• To communicate with you about your repair requests
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect our rights and interests

4. Legal Basis for Processing

We process your personal data based on:

• Contract: Processing necessary for performing our services
• Legitimate interests: For business operations and improvements
• Consent: For marketing communications and cookies
• Legal obligation: For compliance with applicable laws

5. Data Sharing and Disclosure

We may share your personal data with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners (with your consent)
• Professional advisers (lawyers, accountants, etc.)

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as outlined in this policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Typically:

• Customer data: 7 years after last interaction
• Marketing data: Until you unsubscribe
• Website data: 2 years after collection

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdrawal of consent: Where processing is based on consent

9. Cookies

Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

10. International Transfers

As we serve customers across CIS countries, your personal data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: